Wicket 72 Privacy Policy — Your Data Is Safe With Us

Wicket 72 is a trusted online Sports Betting platform for users in Bangladesh. We understand that your personal information is a sensitive matter, which is why privacy has been our top priority from day one.

This Privacy Policy applies to the wicket 72 website, mobile app, and all related services. It is in effect whenever you register on our platform, place a bet, or contact customer support.

Wicket 72 reviews and updates this privacy policy on a regular basis. If any significant changes are made, you will be notified via your registered mobile number or email.

Wicket 72 collects two types of information — what you provide directly and what is automatically collected while you use the platform.

Information you provide directly:

Automatically Collected Information:

• IP address & device type (for security purposes)
• Browser information & operating system
• Which pages you visited on the platform and for how long
• Betting history & transaction records
• Cookies & session data (details below)

Wicket 72 uses your information only for specific purposes. We believe in collecting and using only the minimum data necessary — nothing more than what is required.

How your information is used:

• Account Management: For login, security verification, and identity confirmation.
• Payment processing: Mobile banking details are used to process deposits and withdrawals.
• Customer Service: Our support team needs to access relevant information in order to resolve your issue.
• Fraud prevention: To detect suspicious activity or money laundering.
• Service Improvement: To analyze user experience and improve the platform.
• Legal obligations: To share information with regulatory authorities in order to comply with applicable laws.

Wicket 72 never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties.

Circumstances in which data may be shared:

• Payment Providers: For processing transactions with payment providers such as bKash, Nagad, and Rocket.
• Law enforcement: We may be required to disclose information under a court order or other legal obligation.
• Security partners: With specialist agencies for fraud prevention and cybersecurity.
• Audit & regulatory: For routine inspections by the licensing authority.

Before sharing any data with a third party, we ensure they follow the same privacy standards we do. We do not permit third parties to use your information for any other purpose.

The Wicket 72 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookies We Use:

• Essential Cookies: To maintain your login session and ensure security — disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your preferred language, theme, or settings.
• Analytics Cookies: To understand which features are used most — fully anonymized data only.

Cookies can be disabled through your browser settings. However, doing so may cause some features to stop working properly.

Wicket 72 retains your data for as long as your account remains active and as needed to provide our services. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

Retention period:

• Account & identity information: 5 years after account closure (as required by law).
• Transaction records: 7 years (in accordance with financial regulatory guidelines).
• Customer support chat: 2 years.
• Analytics data: 1 year (in anonymized form).

After the specified period, data is securely deleted or anonymized.

Wicket 72 believes you should have full control over your personal information. You have the following rights:

• Right to Know: You can find out exactly what information we hold about you.
• Right to rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted.
• Right to portability: You can request a copy of your data.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please In the Help Center Contact us or email support@wicket72.com. We will respond within 30 business days.

Wicket 72 follows the highest industry standards to protect your data. Our security measures are reviewed and updated on a regular basis.

Technical security:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — applied at account login.
• Firewall & intrusion detection systems.
• Regular security audits and penetration testing.
• Data backup and disaster recovery plan.

Organizational safeguards:

• Only authorized staff are permitted to access user data.
• All staff receive regular training on data privacy.
• Data access is logged and reviewed on a regular basis.

In the event of a data breach, we will notify affected users as quickly as possible and take all necessary steps to address the situation.

Wicket 72 is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If we discover that a minor has registered on wicket 72:

• The account will be closed immediately.
• All collected data will be securely deleted.
• All transactions will be cancelled.

If parents believe their child is using wicket 72, please contact support@wicket72.com immediately.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch:

• Email: support@wicket72.com
• Live Chat: Help Center to chat with us directly.
• Response time: Within 30 business days.

We take every complaint seriously and work to resolve it promptly. Earning your trust is our goal.